We do what we say we will do. Many companies claim it, yet we live by it. At each stage of product delivery, we stand by our word. As a result, our company has grown in a responsible way for 20 straight years.
When a customer first interacts with Aspen Electronics, they speak with a manager with an engineering background. This manager understands the technical specifications of the project. There is no translation needed within the company.
Aspen Electronics has built its reputation on quality. It is the most important component of a business transaction. Other companies test their products in a random way and end up with a defect rate of approximately 5%. Reworks have to be made, which is costly in resources and time. We integrate lean manufacturing into the entire manufacturing process to ensure high quality. Thorough functional testing occurs that brings the defect rate close to 0%.
Once quality is evident, clients wish to pay a fair price. A price that is reasonable for the job, and not necessarily the least expensive. With an efficiently managed company, we are able to charge fair prices that respect customer budgets. We also have strong relationships with our suppliers who provide us reasonable prices for parts and components. In turn, we pass those savings along to our customers.
Lastly, we deliver products on-time according to project plans. Our loyal staff works diligently and often overtime to meet customer deadlines. We know that excellent manufacturing service requires doing what you say. This approach is integrated into each and every area of Aspen Electronics.